Our system has a window that pops-in (within the frame of the website) which does not suffer from having to deal with a pop-up blocker or losing the visitors attention while they continue to browse, our chat window stays in front of the customers as they chat and as we help them browse the inventory.
Names that you won't remember, products that you won't forget
We guarantee that, no business under our live chat management will loose any opportunity, as we operate all year round 24/7 with dedicated experts on hand, communicating clearly with all your website visitors.
Your business can exchange text and pictures anywhere in the world from any web or mobile app with one API. Operating not just to send messages, but also to receive over any carrier network, throughout the world.
Let’s be honest: most traditional call centers have a terrible user experience. ProCall allows chat visitors to be connected to your office via phone in just a few clicks, after all nobody knows your business better than your team.
This is another interesting part of engaging customers by getting their attention though pushing different special offers, incentives based on your website visitors interest. This gives you the ability to inform your website visitors by sending them with the correct offers.
ProChat24 will fully customize our widget with CSS without any additional fees. The customization can differ from domain to domain, page to page... Offering white label for free even in the Regular Plan.
Our operator can read your customer’s mind using ProChat24. Everything that a website visitor is typing within the ProChat24 support window is visible, even if they don’t send it over. Message sneak-peek allows us to both prepare your answer and discover other problems that normally would go unnoticed.
What a better way to greet international clients than in their own language? Your LIVEchat window will allow your business to translated into 40 languages, which will allow you to greet both domestic and international website visitors in their native tongue.
ProChat24 can detect when visitors take certain actions on your website and issue chat invitations based on those actions.For example, you can set up an invitation with a help offer that will trigger when a visitor has seen several of your help pages.Apart from the initial setup, everything related to those invitations will happen automatically.
With a bit of CSS magic, you can easily change any part of the LIVEchat window, both in terms of looks as well as behavior. To get you started, ProChat’s engineers have prepared a selection of material for the LIVEchat window configuration. We’ll also be glad to help adding more as you require!
We make sure your visitors can always spot our chat window by using a custom eye-catcher.The eye-catcher is a graphic that draws extra attention to your ProChat24 pop-up. You can either use an eye-catcher from our gallery of ready-made graphics or upload your own eye-catcher that would go in line with your website’s style and design.